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Accessibility

A Special Welcome to Guests with Disabilities and Their Families

We recognize that 18th-century architecture may present difficulties for those with physical disabilities and are working hard to ensure guests with disabilities have a wonderful and inclusive experience. Discounted Colonial Williamsburg Single-day and Multi-day admission tickets and Annual Passes (50% off) are available at on-site ticketing centers. Interpreters in the Historic Area will be glad to provide directions to accessible areas, and we are prepared to make accommodations, including special parking arrangements, as needed. Our Visitor Center, hotels, restaurants, and shops are largely accessible and we have provided recommended itineraries for making the most of your visit (Download Accessibility Guide PDF).

Guests with Hearing Impairments

Closed-captioned televisions are available at the Williamsburg Inn, Williamsburg Lodge, Williamsburg Woodlands Hotel & Suites, and Governor’s Inn. Battery-operated strobe light fire alarms, TDD machines, amplifier handsets, and shake-awake alarm clocks are available at all hotel front desks.

A printed synopsis of the orientation film Williamsburg—The Story of a Patriot is available at the Visitor Center, as are headsets with adjustable volume control. The East Theater has a rear-screen projection system that allows guests to see a captioned version of the film. Please ask the usher for assistance.

Wheelchair-accessible Restroom Locations

  • Colonial Williamsburg Regional Visitor Center
  • Williamsburg Lodge
  • Merchants Square Ticket Office
  • The Art Museums of Colonial Williamsburg
  • Bassett Hall Reception Center
  • Adjacent to the Magazine on Francis Street
  • Between the Capitol and Waller Street
  • On Botetourt Street between Duke of Gloucester St and Nicholson St.
  • On the Palace grounds

The King’s Arms Purdie Kitchen, Shields, and Chowning’s taverns have ramps and ADA accessible restrooms.

Touring the Revolutionary City

Please consult the individual descriptions of Colonial Williamsburg’s Historic Buildings, restaurants, hotels, shops, and other facilities when planning your visit. Most Colonial Evening Performances take place in the historic buildings. Please check accessibility before purchasing separate tickets for these performances and other special events.

Service animals are permitted in all buildings.

If you have special needs, please let us know by contacting:

Colonial Williamsburg Regional Visitor Center
  • 101-A Visitor Center Drive
  • Williamsburg, VA 23185
  • (888) 965-7254